Phone: 313-343-2500

email -

Pay with our citizen portal - no processing fees

Paperless Water Bills

If you would like to receive your water bill via email, please put the request in writing, Including your name, email, and address of the property, or click here to print and send in form to the water department.

Mail it or drop the request off to City Hall or you may also email the request to:

Additional information about your water

Great Lakes Water Authority Resource Information

WRAP Assistance with paying for Residential Water Service

Protecting our Sewers

Drinking Water Asset Management Plan

Drinking Water Quality in the Home

Protecting our Drinking water

Protecting our Drinking Water

If you need help using online bill pay or you have a question about your account, please call the Treasurer's Office at 313-343-2522 or email If there is an error in the Credit Card charge, please contact Invoice Cloud  877- 256-8330 ext 2700. For answers to Frequently Asked Questions (FAQ), please click below.